ADVISE

Build Your AI & Automation Program the Right Way

What Are Advisory Services for AI & Automation?

Advisory services help organizations design and build the program infrastructure behind their automation and AI investments. This includes governance models, operating structures, technology architecture, platform decisions, and the internal capability needed to run and grow a program. Advisory is distinct from implementation — it focuses on the decisions and foundations that determine whether implementation succeeds.

Ashling combines deep automation expertise with a really strong understanding of our business. They are proactive, well-prepared for every interaction, and translate complex technical concepts into clear, actionable recommendations.

Testimonials

  • Group Solution Manager, Retail: Clear and concise communication. Utilized great tech experience combined with business understanding to provide obtainable efficiency goals.

  • EVP, Chief Information Technology & Security Officer, Banking: Their developers are very experienced and professional. They offered recommendations above and beyond.

  • AI Team, Developer, Healthcare System: We’ve had a great experience working with Ashling. They took the time to understand our business, were flexible to our needs, and worked exceptionally with our supply chain team to deliver the automations within a tight timeframe.

  • Darren Wilksch, Group General Manager - Transformation at Detmold Group: The discovery with communications mining was absolutely painless on our end of things. It was done within four weeks. We were the last automation initiative to start and the first to finish and show real impact.

  • Andrew Kemble, Manager at Greenshield: Ashling combines deep automation expertise with a really strong understanding of our business. They are proactive, well-prepared for every interaction, and translate complex technical concepts into clear, actionable recommendations.

WHAT WE DO

Advisory Services

Operating Model Design & Build

How should your AI and automation program be structured, funded, governed and operationalized?

Automation and AI programs succeed or fail at the program level, not the project level. Without a shared vision, clear governance, and a funding model that reflects how your organization actually works, individual automations deliver isolated wins that never add up to something bigger.

What we establish:

  • Automation & AI vision aligned to enterprise priorities
  • CoE charter and operating model
  • Governance and reporting structures
  • Benefit realization framework
  • Automation funding model
  • Stakeholder communication and engagement plan

Architectural Design & Build

What infrastructure and technology does your program actually need to succeed?
  • Automation architecture design and review
  • Platform selection and vendor evaluation
  • Integration and orchestration guidance
  • Agentic AI and LLM architecture advisory
  • Migration planning and risk assessment

Workshops & Enablement

How do you build the internal capability to run your program with autonomy?
  • Agentic AI Education
  • Process owner enablement
  • CoE capability building
  • Platform-specific workshops (RPA, agentic AI, IDP, and more)
  • Change management and adoption support

The Six Elements of an Operating Model

  1. Strategic Direction & Governance: Defines overarching vision, goals, and guardrails for your automation and AI program.
  2. Architecture & Security: Establishes the technical infrastructure for your automation program.
  3. Talent & Velocity: Defines roles, responsibilities, training plans that keep your program moving.
  4. Pipeline & Priority: Governs how automation opportunities are identified and sequenced.
  5. Continuous Improvement: Delivery methodology that ensures consistency and safety.
  6. Value Tracking & Insights: Defines how the program is measured and communicates its impact.

Advisory FAQs

  • Why has our automation program stalled? Stalled programs usually share root causes: no clear pipeline governance, inconsistent prioritization, or an architecture that wasn't designed to scale.

  • How do we build a business case for automation that leadership will actually approve? We help organizations build business cases that connect AI and automation investments to business outcomes.

  • What artifacts should we expect from a program strategy and governance engagement? A well-scoped engagement produces core artifacts including an Automation & AI Vision document, a CoE charter, governance and reporting structures, and more.