IN THE NEWS
Ashling wins 2025 SS&C Blue Prism Global Innovation Award for the 3rd year in a row!
INDUSTRIES
Intelligent Automation Services for Insurance
Helping insurers transform their distribution, underwriting and claims with Agentic AI and Intelligent Automation.
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Good communication, fantastic delivery, fantastic stakeholder engagement.
Andrew Kemble
Head of Automation & AI CoE at GreenShield
Now we are at a stage where all functional areas have a high level of confidence in RPA, and the organization’s mindset has noticeably begun to evolve to include automation as a cornerstone of process development.
Automation Manager
National Insurer
Proactive in communication. Friendly and very knowledgeable.
CoE Leader
One of the largest privately held insurance companies in the US
Client Success in Insurance
Success Story
What This Top U.S. Insurer Found Hiding in 70,000 Claims
How a top-tier U.S. insurance carrier partnered with Ashling to finally see and fix what was quietly draining its claims management operation. The ...
Success Story
Scaling Prior Authorization Automation with IDP
The current prior authorization processes were some of the most resource-intensive workflows for this North American healthcare system. They serve ...
Success Story
Faster Claims Adjudication with the Provider Verification AI Agent
If you have ever woken up with a sudden neck twinge, you know what happens next. You book a same day physio appointment and your provider submits ...
The AI opportunity: grow revenue, lower loss & expense ratios
96
of insurance CIOs aim to boost operating margins through digital investments.— Gartner, 2025
50
reduction in P&C leakage is possible with AI-driven improvements. — Bain, 2025
Unlock Value Across the Insurance Value Chain
Our team brings decades of experience working across core insurance processes and platforms like Guidewire, DuckCreek, SAP and more.
3
Enhance Underwriting
Enhance underwriting with AI-assisted intake, data enrichment, and risk scoring that reduce manual review, speed decisions, and raise win rates.
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Do Claims Faster and Accurately
Automate claims with speed and accuracy for FNOL, triage, document intake, and fraud checks to shorten cycle times and improve accuracy and outcomes.
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Optimize Shared Services
Optimize shared services with AI and automation across finance, HR, procurement, and IT service management to lower unit costs, tighten controls, and free teams for higher-value work.
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Enhance Customer Experiences
Enhance customer experience by using AI and automation to deliver real-time support, personalized tools, and proactive outreach across every channel with less friction.
2
Improve Distribution Responsiveness
Improve distribution responsiveness by automating broker and partner onboarding, quote-to-bind workflows, and communications so channels get answers faster and fewer opportunities stall.
3
Enhance Underwriting
Enhance underwriting with AI-assisted intake, data enrichment, and risk scoring that reduce manual review, speed decisions, and raise win rates.
4
Do Claims Faster and Accurately
Automate claims with speed and accuracy for FNOL, triage, document intake, and fraud checks to shorten cycle times and improve accuracy and outcomes.
5
Optimize Shared Services
Insurance Automation Success
63
response times for a Canadian health and benefits provider, Ashling combined UiPath Communications Mining with RPA to classify and route a 500k+ annual email volume, enabling agents to prioritize and resolve member inquiries faster.
80
in annual business P&L improvement for a North American multi-line insurer, Ashling used AI and automation to improve claims cycle time, client onboarding, and automate distribution payments.
90
triage response time for a major U.S. multi-line insurer, Ashling deployed UiPath Communications Mining with NLP-driven classification and intelligent routing to streamline triage across 400K+ annual service emails and surface churn-risk patterns.
OUR SERVICES
Where We Drive Impact
Customer Experience
- Omnichannel servicing and chatbots
- Email triage and intelligent routing
- Self-service portals and IVR containment
- Proactive outreach and best action
Distribution
- Broker and partner onboarding
- Quote-to-bind orchestration
- Producer licensing and appointments
- Commission calculation and reconciliation
Underwriting
- Adaptive risk models and pricing
- Submission intake processing
- Data enrichment from third-party sources
- Risk scoring and decision support
Claims
- FNOL intake and verification
- Triage, assignment, and workload balancing
- Document ingestion and policy validation
- Fraud detection, subrogation, and recoveries
Shared Services
- Finance AP/AR and premium reconciliation
- Procurement and vendor management
- HR onboarding and offboarding
- IT service management and access provisioning
Deliver faster, personalized policyholder service
Use AI and automation across customer experience, distribution, underwriting, claims, and shared services to deliver faster, compliant outcomes and better experiences for policyholders and partners.
Talk to an insurance advisor |